Steve undertook repairs to our earthquake damaged large in-ground concrete pool after we received our final pay out. We were impressed with his professional but friendly approach. The job started when he said it would and when unforeseen and hidden issues arose he dealt with these quickly and without it becoming a drama. Steve also assisted us in sourcing new accessories. Thank you Steve for guiding us through a stressful time and making it a seamless process. We would also like to thank you for your consideration shown to our tenants and for taking the time to show the tenants how to properly look after the pool.
“The quality of repairs were of a high standard and we would have no hesitation in employing you again should the need arise.”
A & T Stocker
“We recently engaged Steve and The Pool Guys to carry out the earthquake repairs to our concrete pool. From the time they stepped on site, Steve and his team were courteous and professional, and explained the whole process to us. The work was scheduled to take 6 weeks and it was completed on time and on budget.
The finished result is nothing short of incredible. It was basically a full rebuild which included epoxy filling many cracks in the concrete structure, straightening some wonky walls, relevelling the entire pool prior to repainting it with a high performance coating, and finally installing new water-level tiles and edge paving. It also needed all new plumbing including the pump and filter systems which were several decades old. Steve and The Pool Guys suffered some technical challenges along the way, but they always came up with quick solutions that never compromised the finished result – or hit us in the pocket.
Our pool now looks brand new, even though it was originally built in the 1960’s. This is a true testament to Steve and his incredible attention to detail, and shows just how much of a perfectionist he really is. The quality of Steve’s workmanship, and that of his team, is second to none.
Steve’s after sales service has been exceptional. He was able to advise us on a maintenance and cleaning plan tailored specifically for our pool, he explained how all the new equipment works and he supplied us with chlorine etc to get us started.
I cannot recommend The Pool Guys highly enough. Five years after the earthquakes and we finally have our pool back. We still have some landscaping to do in the pool area, but without Steve and The Pool Guys, we’d still have nothing but a big hole in the ground. Thanks Steve!”
“We are very impressed with the service and work done by The Pool Guys. As we had been waiting seven years for insurance to sort this out it was a dream to have a contractor that made the process so easy and uncomplicated. I would recommend this company to anyone looking for no stress repairs. After service is great and very professional tidy work.”
“Many thanks to Steve and The Pool Guys for the repairs to our swimming pool damaged in the earthquakes. They fixed cracks, built new steps, fiber glassed finish, tiling, fully replaced plumbing and filtration. They also installed a solar system which works in with the filter system. Overall it took a number of weeks and the service was excellent and professional. We would recommend The Pool Guys anytime Thank you, Our summer ahead will be fantastic.”
Mr & Mrs Gardiner